FAQ

Here you find answers to the Frequently Asked Questions.
Please feel free to contact us, if you have any other questions – we will update these FAQs frequently.


Coronavirus / COVID-19 (7)

2021 JCI European Conference on a cruise ship was always going to be a challenge, even without a pandemic. However, COVID-19 is posing as the greatest challenge so far. For a long time to come, the planning of events will involve an increased amount of uncertainty. We believe that current developments in Germany and in most European Countries indicate that the 2021 JCI European conference will be able to take place as planned. Although this pandemic is far from over, the number of new infections in most European Countries is considerably lower than at its peak and is further decreasing. We sincerely hope this trend continues, but it could also change. To use a famous quote: “It is difficult to make predictions, especially about the future!”

To be fair and honest, we foresee some changes being required to the conference to manage and mitigate any further risk from COVID-19. Although high sanitary standards like using hand sanitizer have been strictly enforced on cruise ships for many years, the cruise industry is working very hard to ensure everybody’s health and safety on board. We will be setting sail in June 2021, so it’s a little bit too early to speculate about specific details. There may be new regulations introduced by this point, but this will be similar at every conference conducted responsibly in 2021, regardless of the location or venue.

Yes, we do! We are presently confident that we can realize everything as planned. Due to the potential for further change by June 2021, we feel right now is not the time to discuss them publicly. Should the need arise, we will try as hard as we can to negotiate a solution with all stakeholders. As soon as further developments have been confirmed , we will share any additional knowledge with you as soon as is practical.

Our team has started to organize 2021 JCI European Conference Cruise in June 2016. Especially since we have been elected 2019 in Lyon, expenses have occurred. These were spent on interest because of huge deposits, insurance, legal and tax counseling as well as marketing. Therefore you will find a special paragraph before you may register and also included in your booking confirmation.

In the event of a necessary cancellation, we expect each participant, in addition to our General Terms and Conditions, to voluntarily support the organizational costs incurred with 100.00 € (except for children).

Our team started to organize the 2021 JCI European Conference Cruise in June 2016. Particularly since our bid was approved in 2019 in Lyon, expenses have occurred. These were spent on servicing the interest of large deposits and on insurance, legal and tax counseling as well as marketing. Therefore, you will find a special paragraph before you may register and also included in your booking confirmation.

“In the event of a necessary cancellation, we expect each participant, in addition to our General Terms and Conditions, to voluntarily support the organizational costs incurred with € 100.00 (except for children).”

This money will be used for those expenses occurred. All other funds will be returned to you. We think it’s just fair to let you know beforehand about those details, since it eliminates the guesswork on your side. Without an amount retained in case of further issue from COVID-19, it might become increasingly difficult or even impossible to organize and plan conferences in the future.

Force majeure is now called ‘extraordinary circumstances’ in travel law. In case AIDA Cruises should cancel the trip because of COVID-19, we will get our payments returned, but we will not get reimbursed for other expenses occurred. We will have spent approximately € 100,000 and therefore might not be able to refund everything, so we will depend on voluntary support (please see Q + A above and below). The COC of EC 2021 JCI European Conference Cruise will never cancel the conference by themselves. But we need to be prepared for:

1. A worsening COVID-19 situation with no vaccinations or good therapeutics available;

2. Our cruise ship AIDAdiva getting involved in an accident or something even worse, meaning that it would not be available.

In this case, the cancellation paragraph might save us from being subject to law suits. We are adhering to German laws and are preparing for worst-case scenarios that nobody would have thought of even a year ago. We compare it to wearing seatbelts or having airbags in a car – you never plan on using them.

That was conflicting information indeed! In order to get things going, launch the website and be fair to all JCI members we wanted to communicate the facts and resolve our legal issues later. When sending out booking confirmations the following paragraph is now included (please see Q + A above).

In the event of a necessary cancellation, we expect each participant, in addition to our General Terms and Conditions, to voluntarily support the organizational costs incurred with € 100.00 (except for children).

In case we cannot depart on June 8, 2021 we will get all funds returned by AIDA Cruises. We also have a comprehensive insurance policy, but without COVID-19 coverage as everybody would expect. It is also not possible to insure the amounts to be paid for insurance, interest (because of very large deposits), marketing, legal costs and so on. Bottom line: Everything paid will be returned with the exception of the € 100, we kindly request is retained in the event of cancellation of the cruise. 

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Coronavirus / COVID-19 (7)

2021 JCI European Conference on a cruise ship was always going to be a challenge, even without a pandemic. However, COVID-19 is posing as the greatest challenge so far. For a long time to come, the planning of events will involve an increased amount of uncertainty. We believe that current developments in Germany and in most European Countries indicate that the 2021 JCI European conference will be able to take place as planned. Although this pandemic is far from over, the number of new infections in most European Countries is considerably lower than at its peak and is further decreasing. We sincerely hope this trend continues, but it could also change. To use a famous quote: “It is difficult to make predictions, especially about the future!”

To be fair and honest, we foresee some changes being required to the conference to manage and mitigate any further risk from COVID-19. Although high sanitary standards like using hand sanitizer have been strictly enforced on cruise ships for many years, the cruise industry is working very hard to ensure everybody’s health and safety on board. We will be setting sail in June 2021, so it’s a little bit too early to speculate about specific details. There may be new regulations introduced by this point, but this will be similar at every conference conducted responsibly in 2021, regardless of the location or venue.

Yes, we do! We are presently confident that we can realize everything as planned. Due to the potential for further change by June 2021, we feel right now is not the time to discuss them publicly. Should the need arise, we will try as hard as we can to negotiate a solution with all stakeholders. As soon as further developments have been confirmed , we will share any additional knowledge with you as soon as is practical.

Our team has started to organize 2021 JCI European Conference Cruise in June 2016. Especially since we have been elected 2019 in Lyon, expenses have occurred. These were spent on interest because of huge deposits, insurance, legal and tax counseling as well as marketing. Therefore you will find a special paragraph before you may register and also included in your booking confirmation.

In the event of a necessary cancellation, we expect each participant, in addition to our General Terms and Conditions, to voluntarily support the organizational costs incurred with 100.00 € (except for children).

Our team started to organize the 2021 JCI European Conference Cruise in June 2016. Particularly since our bid was approved in 2019 in Lyon, expenses have occurred. These were spent on servicing the interest of large deposits and on insurance, legal and tax counseling as well as marketing. Therefore, you will find a special paragraph before you may register and also included in your booking confirmation.

“In the event of a necessary cancellation, we expect each participant, in addition to our General Terms and Conditions, to voluntarily support the organizational costs incurred with € 100.00 (except for children).”

This money will be used for those expenses occurred. All other funds will be returned to you. We think it’s just fair to let you know beforehand about those details, since it eliminates the guesswork on your side. Without an amount retained in case of further issue from COVID-19, it might become increasingly difficult or even impossible to organize and plan conferences in the future.

Force majeure is now called ‘extraordinary circumstances’ in travel law. In case AIDA Cruises should cancel the trip because of COVID-19, we will get our payments returned, but we will not get reimbursed for other expenses occurred. We will have spent approximately € 100,000 and therefore might not be able to refund everything, so we will depend on voluntary support (please see Q + A above and below). The COC of EC 2021 JCI European Conference Cruise will never cancel the conference by themselves. But we need to be prepared for:

1. A worsening COVID-19 situation with no vaccinations or good therapeutics available;

2. Our cruise ship AIDAdiva getting involved in an accident or something even worse, meaning that it would not be available.

In this case, the cancellation paragraph might save us from being subject to law suits. We are adhering to German laws and are preparing for worst-case scenarios that nobody would have thought of even a year ago. We compare it to wearing seatbelts or having airbags in a car – you never plan on using them.

That was conflicting information indeed! In order to get things going, launch the website and be fair to all JCI members we wanted to communicate the facts and resolve our legal issues later. When sending out booking confirmations the following paragraph is now included (please see Q + A above).

In the event of a necessary cancellation, we expect each participant, in addition to our General Terms and Conditions, to voluntarily support the organizational costs incurred with € 100.00 (except for children).

In case we cannot depart on June 8, 2021 we will get all funds returned by AIDA Cruises. We also have a comprehensive insurance policy, but without COVID-19 coverage as everybody would expect. It is also not possible to insure the amounts to be paid for insurance, interest (because of very large deposits), marketing, legal costs and so on. Bottom line: Everything paid will be returned with the exception of the € 100, we kindly request is retained in the event of cancellation of the cruise. 

Load More

Coronavirus / COVID-19 (7)

2021 JCI European Conference on a cruise ship was always going to be a challenge, even without a pandemic. However, COVID-19 is posing as the greatest challenge so far. For a long time to come, the planning of events will involve an increased amount of uncertainty. We believe that current developments in Germany and in most European Countries indicate that the 2021 JCI European conference will be able to take place as planned. Although this pandemic is far from over, the number of new infections in most European Countries is considerably lower than at its peak and is further decreasing. We sincerely hope this trend continues, but it could also change. To use a famous quote: “It is difficult to make predictions, especially about the future!”

To be fair and honest, we foresee some changes being required to the conference to manage and mitigate any further risk from COVID-19. Although high sanitary standards like using hand sanitizer have been strictly enforced on cruise ships for many years, the cruise industry is working very hard to ensure everybody’s health and safety on board. We will be setting sail in June 2021, so it’s a little bit too early to speculate about specific details. There may be new regulations introduced by this point, but this will be similar at every conference conducted responsibly in 2021, regardless of the location or venue.

Yes, we do! We are presently confident that we can realize everything as planned. Due to the potential for further change by June 2021, we feel right now is not the time to discuss them publicly. Should the need arise, we will try as hard as we can to negotiate a solution with all stakeholders. As soon as further developments have been confirmed , we will share any additional knowledge with you as soon as is practical.

Our team has started to organize 2021 JCI European Conference Cruise in June 2016. Especially since we have been elected 2019 in Lyon, expenses have occurred. These were spent on interest because of huge deposits, insurance, legal and tax counseling as well as marketing. Therefore you will find a special paragraph before you may register and also included in your booking confirmation.

In the event of a necessary cancellation, we expect each participant, in addition to our General Terms and Conditions, to voluntarily support the organizational costs incurred with 100.00 € (except for children).

Our team started to organize the 2021 JCI European Conference Cruise in June 2016. Particularly since our bid was approved in 2019 in Lyon, expenses have occurred. These were spent on servicing the interest of large deposits and on insurance, legal and tax counseling as well as marketing. Therefore, you will find a special paragraph before you may register and also included in your booking confirmation.

“In the event of a necessary cancellation, we expect each participant, in addition to our General Terms and Conditions, to voluntarily support the organizational costs incurred with € 100.00 (except for children).”

This money will be used for those expenses occurred. All other funds will be returned to you. We think it’s just fair to let you know beforehand about those details, since it eliminates the guesswork on your side. Without an amount retained in case of further issue from COVID-19, it might become increasingly difficult or even impossible to organize and plan conferences in the future.

Force majeure is now called ‘extraordinary circumstances’ in travel law. In case AIDA Cruises should cancel the trip because of COVID-19, we will get our payments returned, but we will not get reimbursed for other expenses occurred. We will have spent approximately € 100,000 and therefore might not be able to refund everything, so we will depend on voluntary support (please see Q + A above and below). The COC of EC 2021 JCI European Conference Cruise will never cancel the conference by themselves. But we need to be prepared for:

1. A worsening COVID-19 situation with no vaccinations or good therapeutics available;

2. Our cruise ship AIDAdiva getting involved in an accident or something even worse, meaning that it would not be available.

In this case, the cancellation paragraph might save us from being subject to law suits. We are adhering to German laws and are preparing for worst-case scenarios that nobody would have thought of even a year ago. We compare it to wearing seatbelts or having airbags in a car – you never plan on using them.

That was conflicting information indeed! In order to get things going, launch the website and be fair to all JCI members we wanted to communicate the facts and resolve our legal issues later. When sending out booking confirmations the following paragraph is now included (please see Q + A above).

In the event of a necessary cancellation, we expect each participant, in addition to our General Terms and Conditions, to voluntarily support the organizational costs incurred with € 100.00 (except for children).

In case we cannot depart on June 8, 2021 we will get all funds returned by AIDA Cruises. We also have a comprehensive insurance policy, but without COVID-19 coverage as everybody would expect. It is also not possible to insure the amounts to be paid for insurance, interest (because of very large deposits), marketing, legal costs and so on. Bottom line: Everything paid will be returned with the exception of the € 100, we kindly request is retained in the event of cancellation of the cruise. 

Load More

Coronavirus / COVID-19 (7)

2021 JCI European Conference on a cruise ship was always going to be a challenge, even without a pandemic. However, COVID-19 is posing as the greatest challenge so far. For a long time to come, the planning of events will involve an increased amount of uncertainty. We believe that current developments in Germany and in most European Countries indicate that the 2021 JCI European conference will be able to take place as planned. Although this pandemic is far from over, the number of new infections in most European Countries is considerably lower than at its peak and is further decreasing. We sincerely hope this trend continues, but it could also change. To use a famous quote: “It is difficult to make predictions, especially about the future!”

To be fair and honest, we foresee some changes being required to the conference to manage and mitigate any further risk from COVID-19. Although high sanitary standards like using hand sanitizer have been strictly enforced on cruise ships for many years, the cruise industry is working very hard to ensure everybody’s health and safety on board. We will be setting sail in June 2021, so it’s a little bit too early to speculate about specific details. There may be new regulations introduced by this point, but this will be similar at every conference conducted responsibly in 2021, regardless of the location or venue.

Yes, we do! We are presently confident that we can realize everything as planned. Due to the potential for further change by June 2021, we feel right now is not the time to discuss them publicly. Should the need arise, we will try as hard as we can to negotiate a solution with all stakeholders. As soon as further developments have been confirmed , we will share any additional knowledge with you as soon as is practical.

Our team has started to organize 2021 JCI European Conference Cruise in June 2016. Especially since we have been elected 2019 in Lyon, expenses have occurred. These were spent on interest because of huge deposits, insurance, legal and tax counseling as well as marketing. Therefore you will find a special paragraph before you may register and also included in your booking confirmation.

In the event of a necessary cancellation, we expect each participant, in addition to our General Terms and Conditions, to voluntarily support the organizational costs incurred with 100.00 € (except for children).

Our team started to organize the 2021 JCI European Conference Cruise in June 2016. Particularly since our bid was approved in 2019 in Lyon, expenses have occurred. These were spent on servicing the interest of large deposits and on insurance, legal and tax counseling as well as marketing. Therefore, you will find a special paragraph before you may register and also included in your booking confirmation.

“In the event of a necessary cancellation, we expect each participant, in addition to our General Terms and Conditions, to voluntarily support the organizational costs incurred with € 100.00 (except for children).”

This money will be used for those expenses occurred. All other funds will be returned to you. We think it’s just fair to let you know beforehand about those details, since it eliminates the guesswork on your side. Without an amount retained in case of further issue from COVID-19, it might become increasingly difficult or even impossible to organize and plan conferences in the future.

Force majeure is now called ‘extraordinary circumstances’ in travel law. In case AIDA Cruises should cancel the trip because of COVID-19, we will get our payments returned, but we will not get reimbursed for other expenses occurred. We will have spent approximately € 100,000 and therefore might not be able to refund everything, so we will depend on voluntary support (please see Q + A above and below). The COC of EC 2021 JCI European Conference Cruise will never cancel the conference by themselves. But we need to be prepared for:

1. A worsening COVID-19 situation with no vaccinations or good therapeutics available;

2. Our cruise ship AIDAdiva getting involved in an accident or something even worse, meaning that it would not be available.

In this case, the cancellation paragraph might save us from being subject to law suits. We are adhering to German laws and are preparing for worst-case scenarios that nobody would have thought of even a year ago. We compare it to wearing seatbelts or having airbags in a car – you never plan on using them.

That was conflicting information indeed! In order to get things going, launch the website and be fair to all JCI members we wanted to communicate the facts and resolve our legal issues later. When sending out booking confirmations the following paragraph is now included (please see Q + A above).

In the event of a necessary cancellation, we expect each participant, in addition to our General Terms and Conditions, to voluntarily support the organizational costs incurred with € 100.00 (except for children).

In case we cannot depart on June 8, 2021 we will get all funds returned by AIDA Cruises. We also have a comprehensive insurance policy, but without COVID-19 coverage as everybody would expect. It is also not possible to insure the amounts to be paid for insurance, interest (because of very large deposits), marketing, legal costs and so on. Bottom line: Everything paid will be returned with the exception of the € 100, we kindly request is retained in the event of cancellation of the cruise. 

Load More